Privacy Policy

Who we are

Maxi-Mize Health Solution Limited (company number 15090644), 30 Bond Street, Burton-on-Trent, England, DE14 3RZ, is the data controller for personal data described in this policy. You can contact us at admin@maxi-mizehealth.co.uk or on 07727 694903.

Information we collect

Depending on your relationship with us, we may collect contact details, enquiry details, information needed to assess and deliver care (including health and care needs), records of care delivered, and recruitment information such as employment history and pre-employment check results.

Why we use it

We use personal data to respond to enquiries, assess needs, plan and deliver care safely, meet our legal and regulatory obligations, manage complaints and feedback, recruit and employ staff, and improve the quality of our service.

Lawful bases

We rely on the lawful bases available to us under UK GDPR, which may include legitimate interests, legal obligation, contract, vital interests and consent. Where we process health data, we rely on the additional conditions applicable to health and social care purposes.

Sharing information

We may share information with health and social care professionals involved in a person's care, local authorities and commissioners where relevant, regulators, and service providers who support our operations under appropriate agreements. We do not sell personal data.

Retention and security

Records are retained for the periods required by law and good practice in adult social care, and are then securely disposed of. We apply organisational and technical measures to protect personal data, including access controls, staff training and confidentiality obligations.

Your rights

You have rights to access your personal data and, in certain circumstances, to rectification, erasure, restriction, objection and data portability. To exercise a right, contact us using the details above. You also have the right to complain to the Information Commissioner's Office.

Website use

This website does not use advertising or tracking cookies. Any information you submit through our contact form is used solely to respond to your enquiry.

Changes to this policy

We review this policy periodically and will publish any updated version on this page.